No Time for a Doctor’s Visit?

24/7 Telemedicine Allows You to Consult a Medical Provider by Phone, App, or Webcam at No Additional Cost

Telemedicine

Using the nationwide telemedicine service and MeMD's national network of US-licensed, board-certified medical providers, you can connect with a provider online from any location, and receive a diagnosis and personalized treatment plan, including prescriptions* for common medications, when medically necessary.

While telemedicine can help when you need medical attention, when your regular doctor is not available, on holidays and weekends or when travel is difficult, it does not replace seeing a doctor in-person for your annual office visit, ongoing treatment and care.

Below is a Sample of Medical Conditions that MeMD Providers Can Evaluate:

 

  • Abrasions, bruises

  • Colds, flu, and fever

  • Sore throat, cough, congestion

  • Allergies, hives, skin infections

  • Urinary tract infections

  • Headaches, body aches

  • Eye infections, conjunctivitis

  • And more!

  • Bites and stings

  • Minor headaches, arthritic pains

  • Medication refills (short-term)*

  • Diarrhea, vomiting, nausea

When you have a health issue, you can conveniently sign up/activate your MeMD account one of three ways:

WHEN PROMPTED USE PLAN CODE: HDJNKP43

After you’ve created your account, it’s simple to request a real-time video, app, or phone consultation with one of MeMD’s providers. Your provider will review your medical history and perform a video exam or phone consultation within minutes.

You will then receive a medical record and care instructions electronically, with any necessary prescriptions sent to your local pharmacy electronically. If your condition is not telemedicine appropriate, you will be referred to the nearest in-person care. The entire telemedicine visit is completed on average within 30 minutes or less.

This benefit is available to you, your spouse or domestic partner, and children up to the age of 26.

MeMD provides online medical consultations with physicians, nurse practitioners, and physician assistants who can write prescriptions when medically necessary and permitted by state law. MeMD is not an online pharmacy, and medications cannot be purchased or dispensed from MeMD directly. MeMD is not a replacement for your primary care physician or an annual doctor’s office visit. MeMD is available 24/7 nationwide, subject to state regulations.

*Note: MeMD Telemedicine is included with MEC Plus & Indemnity Plans at no additional cost - $0 CoPay

Questions? Contact MeMD at 1-855-849-0526

*When medically necessary, MeMD providers can submit a prescription electronically for purchase and pick-up at your local participating pharmacy; however, MeMD providers cannot prescribe elective medications, narcotic pain relievers, or controlled substances. MeMD’s providers are each licensed by the appropriate licensing board for the state in which they are providing services and all have prescriptive authority for each of the states in which they are licensed. Telemedicine is not available in WA. Brought to you by Alliance HealthCard of Florida, Inc., 5005 LBJ Freeway, Suite 1500, Dallas, TX 75244, (800) 565-3827. VERY IMPORTANT: IN LIFE-THREATENING EMERGENCIES, CALL 911 or go directly to the nearest hospital emergency room for treatment. If 911 is not available in your area, call the local police/fire department or go directly to the nearest hospital or emergency room.